Mississauga, ON · open to work
Daivik Desai
IT Project Lead who ships software.
Six years running IT delivery, procurement, and operations inside an Ontario healthcare MSP — and building the tools that run them: an AI automation platform, a SaaS product, and an internal ordering app across 280+ sites. Project-management discipline (Sheridan PM postgrad in progress) with hands-on engineering and a privacy-first AI thesis.
6 yrs
healthcare IT
21,000+
tickets coordinated
$1.19M
procurement owned
3
products built
What I've built
Not just managed — designed, written, and shipped. Three products grounded in real healthcare-IT work.
robodev
AI · solo architectAI observe-learn-automate platform for healthcare IT
Privacy-first platform that discovers and automates high-ROI repetitive IT work, grounded in 21,000+ labeled tickets. On-device redaction gate (PHIPA/PIPEDA, fail-closed); Anthropic Claude orchestration over redacted data only; API-first automation with human-in-the-loop gates and a full audit log.
PythonClaude APIProcess MiningpgvectorFastAPIC#/.NET
priye.tech
SaaS · builderMulti-tenant SaaS financial-planning platform
A household budgeting product that projects real cash flow 12 months out. Canadian tax modeling, household sharing, and payments — built security-first with row-level security on every table, secret-scanning CI, and end-to-end tests.
Next.js 15React 19TypeScriptSupabaseStripePlaywright
See PRIYE Budget silverfox-orders
Internal tool · builderLocal-first internal IT-ordering app
An ordering platform serving 280+ pharmacy sites: a 5-tier role-based access model, an order state machine, and two-way ClickUp sync with SLA / at-risk automations — designed LAN-first behind a firewall.
Node.jsExpressSQLiteReactJWTClickUp API
Skills
Delivery & PM
Technical Project ManagementAgile / ScrumVendor ManagementProcurementITSM / ITILStakeholder ManagementClickUpJira
Engineering
PythonTypeScriptNext.js / ReactNode.jsPostgreSQL / SQLiteREST APIsGit / CI-CDPlaywright
AI & Automation
LLM OrchestrationAnthropic ClaudeAI AgentsRAGProcess MiningRPAVector SearchPrompt Engineering
Infra / Networking
Windows Server / ADMicrosoft 365 / GraphCisco MerakiCisco CUCM / VoIPPHIPA / PIPEDASupabase / Vercel
Experience
Junior Project Manager · Priye PM and Consultancy
May 2025 – Present
- Strategic technology oversight and project governance for healthcare pharmacy IT operations.
- Own vendor relations and the full procurement lifecycle (PointClickCare, Synmed, Telus, Kroll, Lenovo).
- Designed and shipped priye.tech and architected robodev.
Web Designer & Junior IT Project Coordinator · SyS Creations
Jun 2022 – Nov 2025
- Coordinated delivery across a ~10-person team serving 180+ healthcare organizations — 21,000+ tickets, ~$1.19M procurement, 3,400+ assets / 147 clients.
- #1 procurement & invoicing owner; 500+ asset deployments and a $30k, 5-site Cisco Meraki overhaul.
- Primary L2/L3 escalation for 150+ users; PowerShell/Python automation saving ~5 hrs/week.
IT Support Specialist · SyS Creations
Feb 2022 – Jun 2022
- L1/L2 support across business systems, networking, M365/AD, and VoIP for LTC/retirement-home pharmacy environments.
Let's build something.
Open to Technical Project / Product Management, Implementation & Solutions, and AI-automation / DevOps roles — in the GTA or remote across Canada.